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Collecting Cremated Remains

For many of our families the experience of collecting a loved one’s ashes is unfamiliar and daunting, so we’ve put together some information to help provide a little bit of a picture as to what to expect.

Collecting a loved one’s ashes after cremation is as simple as booking a collection appointment for:

  • Springvale Botanical Cemetery: Monday to Friday, 9am – 5pm

  • Bunurong Memorial Park: Monday, Wednesday and Friday, 9am – 5pm

Recommended

Cremation urns

Cremation memorial urns provide you with a meaningful way of honouring your loved one. Choosing an option that's right is a personal choice that we can help guide you through.

A winding brown gravel path lined with lush greenery and colourful flowers leads through a serene garden under a bright blue sky.

Cremation options

  • Springvale Botanical Cemetery, Bunurong Memorial Park

Discover flexible cremation options with SMCT, including traditional services, direct cremation, and personalised memorials. Honour your loved one with meaningful tributes across serene cemetery settings.

A rose plant in foreground focus with A bright red flowers

Nature memorials

  • Springvale Botanical Cemetery +3 other locations

Nature memorials, including roses, shrubs, and trees, are offered at our cemeteries.